REAM CXC Ltd. was formed with the mission to provide high-quality yet affordable Customer Experience management and solutions to individuals, small and medium businesses as well as large institutions and in organizations in both the private and public sectors.
Our value lies in delivering a well-groomed staff that is equipped to deliver the required targets and business objectives. We are the guide to businesses seeking to take advantage and harness the opportunities that contribute significantly to the development of the business and its Customer Experience strategy. We are professionals in our field and proud of the high level of customized and dedicated services we give to our Clients and their businesses. We endeavor to deliver superior value and provide competent solutions to our Clients’ Customer Experience challenges. Excellence is our middle name.
OBJECTIVES
- To create a nationwide awareness on Customer Experience and its importance to organizations and the countries.
- To up-skill companies with the tools required for Customer Experience Excellence.
- To create Customer Experience employment opportunities for young people in driving national economies
- To place the right Customer Experience solutions for the right fit of opportunities to drive customer loyalty and brand affinity.
- To develop talents and abilities in performing at their utmost potential in the field of Customer Experience.
Meaning
Excellence / Authenticity
History
According to “The Adinkra Dictionary” by W. Bruce Willis, the NSAA symbol reflect a saying: “nea onnim nsaa oto n’ago”, which translates into “He who does not know authentic NSAA will buy the fakes”. The NSAA symbol has come to represent Quality of Workmanship.
MOTTO
Service Excellence – Our Passion
VISION
To become the leading customer experience management and solutions provider in Ghana and Sub-Saharan Africa.
MISSION
To become the leading customer experience management and solutions provider in Ghana and Sub-Saharan Africa.
VALUES
Reliable on every occasion
Excellent in everything we do
Adaptable to every situation
Meticulous in every request we handle